Linguistic Services International (LSI) is an association of language professionals dedicated to your success.
LSI was established to provide English language services to researchers, businesses, and individuals worldwide. Our editors and writers are assigned by expertise and experience with your needs in mind.
We pride ourselves on elegant, simple, and easy to understand language. With that in mind, LSI approaches every project with the same philosophy, that the simplest complete explanation is the best and most effective.
We are recognized as a world leader in our industry with offices in Palm Beach, Florida, USA and Wuhan, Hubei, China. LSI is the preferred partner for institutions, universities, societies, and publishers.
Our professional consultants have edited thousands of research articles, books, and manuscripts for individual researchers, educational institutions, corporations, and non-profit organizations.
John Burgess has over 30 years of experience as an engineer, educator, and entrepreneur. He is the Founder of John Burgess Education Technology (JBEdTech) and inventor of the Reading Performance System (RPS). As time permits, John speaks at business, technology, and education conferences around the country. He also acts as a consultant and advisor to several companies and organizations. He was the co-author and editor of two books, an autobiography and an autobiographical novel. He is a member of the Inventor's Society of South Florida.
John earned a Bachelor of Science in Mechanical Engineering (BSME) from the University of California — Davis (UCD), a Masters in Business Administration (MBA) from San Jose State University (SJSU).
John is a co-founder of Linguistic Services International, LLC, an international language services business.
Ling Pyktel was born and raised in Wuhan, a beautiful city located in central China. After acquiring her PhD in Biology and an MD in Hematology, she went abroad to the US as a research scientist in 1999. Ling worked in the biomedical field of research at several universities for many years, and currently her family lives in the Seattle area. Ling's father was a Chinese literature teacher and inspired Ling's love of reading scientific articles related to her career and Chinese and English novels. Ling understands that language difficulties can create problems in one's job and personal life, which is why she is dedicated to building a bridge between the Chinese and English speaking worlds.
Ling is a co-founder of Linguistic Services International, LLC, an international language services business.
We accept WeChat Pay, Allipay, and credit cards.
Your LSI edited manuscript will never be rejected on the basis of English language mechanics.
We provide expert academic language support for your subject area.
All jobs are handled the utmost confidentiality.
In most cases, we are able to accommodate your special needs.
In most cases, we can accommodate your schedule.
All of our professionals are native English speakers.
We endeavor to understand and satisfy your special needs.
Quality to your expectations and satisfaction.
Documentation of professional English editing.
Your documents are always only handled by LSI experts.
*Future services: Translation, Interpretation, Graphic Design, etc.
*Other: Essentially, if you can write it or say it, we can improve it for you.
| Advertising | Agriculture | Arts |
| Astronomy | Astrophysics | Biochemistry |
| Bioengineering | Bioscience | Botany |
| Business | Chemistry | Communications |
| Computer Science | Dentistry | Earth Science |
| Economics | Education | Energy/Power |
| Engineering | Environmental Science | Fiction |
| Finance | Forensic Science | Genetics |
| Geology | Health | Humanities |
| Law | Library Science | Life Sciences |
| Management | Manuals | Marketing |
| Material Science | Mathematics | Media |
| Medical Science | Microbiology | Neurology |
| Neuroscience | Nursing | Nutrition |
| Ob/Gyn | Pathology | Pharmacology |
| Philosophy | Physical Science | Psychology |
| Social Sciences | Space Technology | Sports |
| Statistics | Systems Science | Teaching Materials |
| Web Site Content | Zoology | Other* |
*Other: If you do not see your subject area listed here, we will find you the expert you need.
| Clarity | Complexity Reduction | Comprehension |
| Consistency | Effectiveness | Flow |
| Fragments | Grammar | Logical flow |
| Paragraph structure | Punctuation | Quality |
| Readability | Redundancy | Run-on Sentences |
| Sentence structure | Spelling | Style |
| Terminology | Unclear meaning | Usage |
| Word Choice | Word Count Reduction | Other* |
| Competitive Rates | Flexibility | Growing Company |
| Helpful staff | Support | Trusted Brand |
| Experience | Quality literacy skills | Knowledge |
| Native English | Ph.D. or equivalent | Reliability |
All of our editors have met strict criteria and have many years of editing and writing experience. They are all native English speakers. Each editor is rated after each project for promptness, quality, and availability.
All of our editors have many years of publishing experience and subject area expertise.
Yes, upon request.
Yes, subject to availability and your deadline. Keep in mind that all of our consultants are the professionals and are screened for knowledge and experience.
Yes. Please email your questions to us.
We have listed some of the fields in the table above. If you do not find your field in the table, please let us know and we will find you an experienced editor to handle your project.
We are able to accommodate nearly any subject area. If you do not find your subject area in the list, please contact us.
Yes. Please contact us for a quote.
Our price is based on total word count excluding references.
Payment is due upon submission.
We have a Citcon.com merchant account, which provides AlliPay, Union Pay, WeChat Pay, Visa, Mater Card, etc. We provide invoices upon request.
We provide quantity discounts for repeat customers.
Value Added Tax will be added to invoices in countries where it must be collected. If you live in a country where VAT is charged, please supply us with a registered VAT number
Yes.
If your project is rejected for English, you will not have to pay for re-editing. Otherwise, re-editing will be charged at 75% of the original price.
We generally edit in American English, but as needed, we can accommodate British English as well.
Our editors use Microsoft Word (.doc or .docx files).
We normally edit for wordiness, which reduces word count. If you require a more extensive word count reduction, let us know and we will send you a quote.
Not normally, but if you require this, let us know and we will send you a quote.
Not at this time.
Yes. This will be included in the word count.
Yes. These will be charged at the normal rate.
Email us with questions and/or send us your project.
Please include your name, postal address, email address, complete phone number, questions, field of research, title, target journal(s), tables and figures, list of references, and previous reviewer comments.
Make sure you have followed the journal guidelines.
To ensure security, we prefer that you email it to us.
We will confirm receipt by email.
When we receive your project, we will confirm receipt and the price. Once you have made payment, we will send the project to the editor and the clock will begin. When the project is complete, we will notify you by email.
We will send you an email.
We try to be proactive about communicating with our clients, but please email us if you need an update.
Yes. Our editors use Track Changes in MS Word.
Our standard turnaround time is 7 days or more. If you need a project completed sooner, we charge a 10% premium per day earlier. Longer projects will require more time.
We have an outstanding track record for on-time delivery. Any delay on the client-side will be added to the due date.
Read it thoroughly and contact us with questions and comments.
If you are not satisfied, please contact us and we will do our best to accommodate your needs.
Yes.
Not at this time.
We do not edit references, citations or bibliographies and they are not included in the word count. If we find obvious errors, we will bring them to your attention. We do edit the abstract, title page, acknowledgements, figures, and tables.
No. Our consultants are only focused on English language improvements.
We will edit the captions and titles on figures and tables as long as they are editable. We edit in MS Word and MS PowerPoint. We do not edit PDF, TIFF, GIF, or JPG files.
We guarantee that your documents will not be rejected for English language defects. If you did not change your documents after they were returned to you, we will re-edit them free of charge.
Contact us immediately with the rejected version and the letter of rejection. We are not responsible for changes you make after the document is returned to you. Otherwise, we will make corrections as needed without cost to you.
No, but we do guarantee that your paper will not be rejected on the basis of the English language.
Except for client generated delays, there should be no reason for a project to be late. It is your responsibility to allow enough time for project completion. The clock starts when we email your project to our language consultant (usually within 24-hours of receipt). If necessary, you can always request your project to be expedited subject to a 10% per day premium sooner than the standard 7 days.
Absolutely. We take confidentiality very seriously. Only our staff and editors will ever have access to your documents. Our signed consultant agreement includes a legally binding confidentiality clause and we have a one strike confidentiality policy Ð any consultant caught divulging ANY client information will be summarily dismissed.
Yes. When we do work on the entire document, we will provide you with a Certificate of English Language Editing upon request. (The certificate is only valid if you do not make changes after your project has been returned to you.)
Our main office in Palm Beach, Florida, USA is in the Eastern Time Zone. We are typically available by email from 8 AM to 11 PM seven days per week. Our office in Wuhan, Hubei, China is typically available by email from 8 AM to 7 PM.
We plan to add translation services shortly. If you are currently in need of translation services, please contact us.
No. Machine translations are still highly inaccurate and it is easier to translate from scratch.
Yes, but will need to be edited by a subject area expert as well.
Yes, for an additional fee.
Not if your work is plagiarized. It is your responsibility to properly cite previous research as needed.
The rights, responsibilities, duties and obligations of the parties hereto will be governed by two separate forms of agreement:
Company Terms and Conditions, which is a broad written agreement describing the general terms and conditions under which Company provides services to its clients, and;
Either a Client Price Sheet or a Client Estimate, which is a client-specific written agreement describing the terms and conditions that apply to the professional relationship between Company and a specific Client.
It is expected and intended that, if there are any terms and conditions in the Client Price Sheet or Client Estimate that are in irreconcilable conflict with the Company Terms and Conditions, the terms and conditions of the Client Price Sheet or Client Estimate shall control.
It is further expected and intended that a Request for Services may supplement the Company Terms and Conditions and/or Client Price Sheet or Client Estimate but such a Request for Services may not change, alter, amend or modify the terms and conditions of the Company Terms and Conditions or any Client Price Sheet or Client Estimate.
"Company" means Language Services International, LLC, including without limitation, its agents, employees, subsidiaries, divisions, affiliates and related entities and companies.
"Client" means the party hiring Company including without limitation, its agents, employees, subsidiaries, divisions, affiliates and related entities and companies.
In the case of work performed, Client agrees to promptly review the work product of Company upon receipt thereof and to notify Company of any errors or omissions in such work product within either seven business days OR one-half the duration of the project (measured from receipt of all source files, approval, and applicable prepayment or purchase order to date of delivery). Failure to raise an objection within this period shall be considered as approval of the work as delivered. Upon timely objection, Company agrees to rectify the following without charge within a reasonable period of time: outright omission, typo, grammatical mistake, or non-adherence to any pre-approved glossary ("Non-Subjective Errors"). All changes requested by the Client other than non-subjective errors or omissions will be subject to additional charges.
Unless otherwise agreed in the Client Price Sheet or in a Client Estimate, Client shall make payment in full for all work or services requested at the time of placement of the order. A finance charge will be assessed on all unpaid balances outstanding for over 30 days at the rate of 1.5% per month. A $50.00 charge will be assessed on all invoices referred to collection for any reason.
Client shall not at any time and for a period of one year after termination of this contract, directly or indirectly, induce or attempt to influence, contract with, or hire away, any employee or contractor of Company.
Client may avoid this restriction upon payment of a one-time fee of $5,000.00 provided that before directly hiring any employee or contractor of the Company the client must first notify the Company of such desire. In the event that the client wishes to pursue hiring any contractor/employee of company, the client is required to inquire of the company management before any communication, even speaking, to said contractor/employee regarding possible direct employment. A client breaching this prohibition can be held liable to the company in a court of law or equity and be required to pay to the company financial damages, the court costs, and attorney's fees the company incurs in enforcing this prohibition.
Company shall take reasonable measures to ensure that all communications which are the subject of any work by Company remain confidential. All employees and contractors used by Company are required to sign a confidentiality agreement and are aware that Client communications are confidential. In the event that either Company or Client receives a court subpoena, request for production of documents, court order or requirement of a government agency to disclose any Confidential Information, the recipient shall give prompt written notice to the other party so that the request can be challenged or limited in scope by Company or Client, as appropriate.
Client shall not disclose or permit disclosure to any third party of any information concerning either the means or methods of Company's services nor the fees charged for such services.
Unless otherwise agreed in writing, Company shall have no obligation to retain file copies of any source materials provided by Client or work product produced by Company but specifically reserves the right to do so at its sole and exclusive option.
Purpose and Use of Work
Client shall clearly and specifically indicate the purpose and intended use of any work requested from Company as well as any other specifications regarding the services to be delivered by Company, all of which must be agreed to in writing by Company. Specifically, and without limitation, the Client shall indicate whether any documents submitted to Company will be used as or in bids and tenders, any legal actions, including but not limited to court documents, letters, depositions, etc., contracts of any nature, advertising, printing or publication. Client shall cooperate with Company when additional information or collaboration is needed, and shall accept liability for any delays resulting from a failure to cooperate.
Certifications
The Client shall also make known to Company any certification requirements upon making the request and all other circumstances wherein the services to be provided have a direct relation to life and death consequences, i.e. medical technology, service and operation manuals for machinery and industrial/agricultural equipment, tools, government security clearance, etc. It is understood and agreed that the services to be provided by Company shall be suitable only for the specific use and purpose disclosed by the Client and set forth in the Specifications.
Intellectual Property Rights
The Client represents and warrants that it owns or has obtained all necessary rights, title and interest, in and to the source material(s) to be worked on by Company, including and without limitation all applicable copyrights, trademarks or service marks, or licenses. The Client shall indemnify and hold Company harmless from and against any claims of any person or entity arising out of any challenge to the Client's rights to, or use of, the any materials, any allegation of infringement or violation of a third party's rights, or any other circumstances calling into question the accuracy and truth of the Client's representations and warranties.
Company's sole obligation with respect to any Non-Subjective Error in its work product is to correct such error at no cost to Client. No liability is assumed by Company for any actual or alleged lack of nuance or impact, in particular, and without limitation, as these may relate to expressiveness of a text and its suitability for use by the Client in any particular activities. Unless otherwise agreed to in writing by the Company, Company MAKES NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, including but not limited to the availability or timeliness of the performance of any service. In no event shall Company be liable to Client for any consequential, indirect, punitive, incidental or special damages.
The parties agree that Company's relationship to Client is that of an independent contractor and that nothing contained in this Agreement shall be construed as creating any other type of relationship.
Client shall indemnify and hold harmless Company for any and all claims, actions, demands, losses, costs, expenses, liabilities, penalties, and damage which Company may incur or suffer as a result of Client's use, misuse or non-use of Company's services.
If any provision of the Company Terms and Conditions or Client Price Sheet or Client Estimate shall be construed to be illegal or invalid, the illegal or invalid provision shall be reformed to the extent possible to give its intended effect and/or meaning and all remaining provisions hereof shall continue in full force and effect so long as the economic or legal substance of this Agreement is not affected in any manner materially adverse to any party.
Client may terminate services by providing 30 day written notice to Company. Client must pay for any services performed or expenses incurred prior to the termination date, according to the terms in section 4.
No waiver of any breach of any provision of the Company Terms and Conditions or Client Price Sheet or Client Estimate shall constitute a waiver of any subsequent breach of the same or any other provision of this Agreement. Failure to enforce any term of the Agreement shall not be deemed a waiver of future enforcement of that or any other term.
The Company Terms and Conditions, Client Price Sheet or Client Estimate shall in all respects be construed in accordance with and governed by the laws of the state of Florida in the United States, without regard to its conflict of laws.
Final release of copyrights or other intellectual property rights for work in printed or electronic form, any audio or video recordings, computer files or graphics, shall only be issued after payment in full of all outstanding balances due to Company.
Any and all disputes that cannot be resolved informally must first be subject to mediation between the parties and a third-party mediator of the parties' choosing. If mediation fails to resolve the dispute, then the parties shall submit the dispute to binding arbitration using an arbitrator of the parties' choosing, and utilizing the rules of the American Arbitration Association. All mediation and arbitration is to take place in Palm Beach County, Florida, United States. The costs of all processes are to be shared equally between the parties.